Courses

So, You Think Your Practice Is Doing Great –
How Do You Know?

Course Description:
Having systems in place leads to improved efficiency and productivity. It pulls the team together, reduces stress and creates a practice that meets and exceeds patient expectations. Assess and evaluate strengths, weaknesses, and opportunities in the practice.

Objectives:

    • Identify opportunities for improvement in the health of the practice
    • Learn what daily/weekly/monthly/yearly reports are crucial for you to keep on top of
    • Attitude/Skills/Knowledge – Know the differences and how they affect your system

I Hate You……Please Help Me!

Course Description:
Every practice has challenging patients. Many are dealing with anxiety or control issues. Learn to recognize these patients and how to help them to become the most loyal patients you have.

Objectives:

  • Recognize what category each difficult patient falls into
  • Gain insight and tools on how to successfully turn your anxious or controlling patients around
  • Feel confident in your ability to make a difference!